The world’s health coach market is expected to continue growing at an unprecedented CAGR of 6.7% and reach a whopping 27.8 billion dollars by 2030. This growth, combined with the pandemic-related renewed customer focus on fitness and wellbeing, makes 2022 the best year to get started on a personal training business. Or, implement your enterprise growth plans!
At the same time, each year, nearly 70,000 professionals are expected to start a career as fitness trainers just in the US. So, the competition has never been fiercer, and finding a unique competitive edge has never been more critical.
Luckily, Onboardme.io can help. This innovative, fully-automated platform is created to help your coaching business strengthen relationships with customers, reduce waste of resources, automate processes, and provide a more engaging, personalised experience for each client.
Discover the features and benefits of this tool and decide whether it is the right option for your business.
What is Onboard Me?
Onboard Me is a business and clients management software explicitly designed for those coaches who work directly with clients. The portal is intended to be an all-in-one command centre for business owners, offering complete control over the entire customer journey, team tasks, and scheduling needs.
Onboard Me becomes an engaging dashboard for clients to find personalised playbooks, habit tracking features, and progress reporting options.
Onboard Me is ideally suited for the fitness coaching business. However, more broadly, the platform meets the needs of a range of coaching businesses, including:
Thanks to the tons of features packed in this streamlined software, Onboard Me can minimise bottlenecks and help you automate most business processes. In turn, this can save you precious time and allow you to focus on leading your business forward instead of dwelling on daily tasks that could be automated.
Ultimately, suppose you are looking for an all-in-one automated tool that can help you seamlessly scale up your business, automate daily tasks, and deliver stellar customer service, Onboard Me might just be the best option for you. Check out the platform demo here or read on to discover more of the benefits and features of this platform.
Onboard Me is ideally suited for the fitness coaching business. However, more broadly, the platform meets the needs of a range of coaching businesses, including:
- Health, nutrition, or wellness coaching
- Performance and skills coaching
- Team and life coaching
- Relationship coaching
- Educational and business coaching
Thanks to the tons of features packed in this streamlined software, Onboard Me can minimise bottlenecks and help you automate most business processes. In turn, this can save you precious time and allow you to focus on leading your business forward instead of dwelling on daily tasks that could be automated.
Ultimately, suppose you are looking for an all-in-one automated tool that can help you seamlessly scale up your business, automate daily tasks, and deliver stellar customer service, Onboard Me might just be the best option for you. Check out the platform demo here or read on to discover more of the benefits and features of this platform.
Onboard Me Features
Onboard Me uses a four-step process to streamline the time and energy of your team, convert more leads, and close more sales:
- Engage - the platform allows you to connect more personally with each potential client, which can help you convert leads and deliver outstanding experiences
- Convert - thanks to tailored reciprocal relationship marketing tools, OnboardMe allows you to build trust between you and your clients, thus increasing conversion them.
- Excite - Onboard Me is packed with attractive and customisable features that allow you to wow your customers every step of the experience.
- Ascend - Onboard Me is designed for businesses looking at scaling up operations and client outreach.
Some of the features you can expect on Onboard me include:
All of this is made possible thanks to integrations such as Zoom and innovative software. Learn more about all Onboard Me features below.
- CRM
- Checkout pages
- Scheduling features
- Subscription billing
- Memberships
- Offline and online personal training packages
- Products
- Virtual appointments.
All of this is made possible thanks to integrations such as Zoom and innovative software. Learn more about all Onboard Me features below.
Scheduling Features & Task Management
Scheduling features allow you to book appointments, sell packages, and host fitness classes - virtually or in person! Thanks to the new Beta features, Onboard Me also helps you launch and market initiatives by scheduling events, live classes, and workshops.
Thanks to the innovative task management features, you can also set recurring tasks and date-based events that allow you and your clients to have complete control over:
- Classes schedules
- Checklists
- Video training
- Projects
- Teaching services
- Payments
Automated & Data-Driven Customer Journey
Businesses are more reliant than ever on customer and market data - and the fitness industry is not immune to these changes. Thanks to social media platforms and emerging technologies such as the Internet of Things and AI, coaching businesses can collect and use a wealth of information.
Onboard Me helps you collect the data in a way that matters for your business and your customer through questions, feedback, progress tracking, opt-ins, personalised sales funnels, and quizzes.
Thanks to this data, you can create and automate the entire customer journey, personalising it to each client’s specific needs and expectations.
Thanks to this data, you can create and automate the entire customer journey, personalising it to each client’s specific needs and expectations.
2-Way Client Communication Features
Client communication is crucial for a business looking to meet its growth goals. In the case of larger companies, the entire client communication is handled by a dedicated department.
However, as a small, growing fitness coaching business, you might be looking for an affordable communication solution that doesn’t require you to compromise on quality and personalisation. Focusing on coaching businesses, the team behind Onboard Me understands the importance of communication between a trainer or a coach and a client.
However, as a small, growing fitness coaching business, you might be looking for an affordable communication solution that doesn’t require you to compromise on quality and personalisation. Focusing on coaching businesses, the team behind Onboard Me understands the importance of communication between a trainer or a coach and a client.
That is why the platform is packed with engaging and interactive 2-1ay communication features. These include:
- 2-Way text messaging - this feature allows you to communicate with your clients and prospects and establish a relationship of trust from day one.
- Automates sequences and 2-way emails - client communication is a two-way street, and it is essential to keep communication channels open from your customers’ side. Onboard Me will help you automate sequences and create valuable content to entice your customers to respond.
- Broadcasts - it is key for every growing business to develop a dynamic community. Broadcasts help you keep your community engaged and updated at the touch of a finger.
All-in-One, Goal-Centered, and Intuitive Client Portal
While for business owners, Onboard Me is a fully-automated, easy-to-use platform, the portal doubles as an all-in-one, progress-focused dashboard for clients. Just some of the features your clients can benefit from include:
- Interactive playbooks that keep your customers engaged throughout their workout or fitness journey
- Habit tracking features to encourage success and promote positive habits - in and out of the fitness centre! Some habit tracking features include compliance streaks, habit submissions, and success rates.
- Progress tracking features allow your clients to track and record their fitness progress, including miles run, weights used, and body measurements. The wealth of data from progress monitoring helps clients and PTs alike!
- Clients reward schemes that automatically award repeat buyers, thus fostering loyalty and customer retention.
This all-in-one client portal allows your clients to have optimal control over the fitness journey, even outside of the gym. They can access files, forms, progress stats, and habit tracking data here. All this, at the touch of a finger!
Refining Your Website or Online Portal
Whether you are running a brick-and-mortar fitness centre or have developed your enterprise through virtual means, your company’s website matters.
However, updating it and keeping it modern, fast, intuitive, and compliant with the latest SEO strategies can be time-consuming. Onboard Me helps you optimise your PT business website by:
- Creating high converting landing pages thanks to 300 templates and 27 “done for you” coaching funnels
- Improving your copywriting and imagery through drag & drop editing tools
- Designing checkout pages to sell your packages
- Providing features such as coupons and trials and a range of payment options such as single-pay, split-pay, and recurring payments.
- Helping you create info pages such as recipe pages, replay pages, and newsletters.
Team Management Features
Your team is your business’s greatest asset - and Onboard Me understands that. That is why the platform provides a range of team management options that allow you to optimise the productivity and talent of each team member - including yourself!
Some team management features include automated pipelines, stages, and workflows that take care of tasks such as onboarding, hiring, and sales.
You can also count on a range of templates and file-sharing features that allow your team members to access clear, concise, and informative documents whenever they need them the most.
Some team management features include automated pipelines, stages, and workflows that take care of tasks such as onboarding, hiring, and sales.
You can also count on a range of templates and file-sharing features that allow your team members to access clear, concise, and informative documents whenever they need them the most.
Automated Operations and Seamless Scalability
If you are running a growing fitness coaching business, the chances are that you are trying to interact with your clients, close more sales, and increase brand awareness - all of this while trying to avoid burnout!
Luckily, Onboard Me can help you automate most daily tasks, and client communication needs so that you can focus on reaching growth goals and scale up your PT business. Some of the features you’ll benefit from include:
- Manage your team by granting or limiting usage and permissions
- “Locations” feature that allows you to expand your business into new locations while leveraging the same software.
- Interactive notification settings keep you in the know and updated throughout your day - just like a personal assistant.
Onboard Me Strengths
With so many exclusive features, it is easy to see why Onboard Me could easily be the best match for most coaching and personal training businesses. Some of this platform’s unmissable strengths include the following ones.
Automated Customer Journey From Start To End
As businesses rely more and more on technology, most entrepreneurs have found themselves having to invest in a range of software and hardware to remain competitive. However, multiple automation might not easily integrate, thus causing a fragmented and uneven customer journey.
One of the most significant benefits of Onboard Me is that this software is designed with all the needs of coaches in mind and can automate multiple aspects of a business, thus removing the need for other automation.
Customer Service
Implementing a new system into your business is never free of challenges. That is why the Onboard Me makes available a stellar 24/7 customer service that allows you to provide a seamless experience to your customers and avoid dreaded downtime that might affect your reputation.
Custom Program Playbooks
Playbooks are the bread-and-butter of any PT business. Of course, you will follow your clients’ progress personally, but you will also rely on online and offline programs and custom playbooks to help them achieve their goals.
Onboard Me provides you with hundreds of playbook templates that can be easily customisable and reorganised to meet the needs of each client.
A Clear Future Roadmap
Onboard Me is undoubtedly a new entry in the world of business management platforms. However, the portal has been able to pinpoint the unique needs of trainers, and it has a clear 2022 roadmap for the projects, features, and updates to be completed over the following months and years. That’s what makes securing the Early Adopter Pricing so convenient!
Automated Customer Journey From Start To End
As businesses rely more and more on technology, most entrepreneurs have found themselves having to invest in a range of software and hardware to remain competitive. However, multiple automation might not easily integrate, thus causing a fragmented and uneven customer journey.
One of the most significant benefits of Onboard Me is that this software is designed with all the needs of coaches in mind and can automate multiple aspects of a business, thus removing the need for other automation.
Customer Service
Implementing a new system into your business is never free of challenges. That is why the Onboard Me makes available a stellar 24/7 customer service that allows you to provide a seamless experience to your customers and avoid dreaded downtime that might affect your reputation.
Custom Program Playbooks
Playbooks are the bread-and-butter of any PT business. Of course, you will follow your clients’ progress personally, but you will also rely on online and offline programs and custom playbooks to help them achieve their goals.
Onboard Me provides you with hundreds of playbook templates that can be easily customisable and reorganised to meet the needs of each client.
A Clear Future Roadmap
Onboard Me is undoubtedly a new entry in the world of business management platforms. However, the portal has been able to pinpoint the unique needs of trainers, and it has a clear 2022 roadmap for the projects, features, and updates to be completed over the following months and years. That’s what makes securing the Early Adopter Pricing so convenient!
Onboard Me Weaknesses
Given how much the platform is developing and how many exclusive features it packs, it is hard to find downsides. However, here are two weaknesses that have been pointed out by users.
Control Subscription Options Are Not Yet Automated
There are currently no options to control subscriptions on the Onboard Me website because this is a manual function. However, as Onboard Me founder reassures on Facebook, an integrated and automated subscription control option might be released in 2022.
Customisation Could Always be Improved
Onboard Me uses a white-label approach, meaning that all pro accounts can customise customer-facing media and dashboards with the logo and colours. However, several initiatives to be introduced in 2022 and onwards focus on customising the playbook collection, dashboard, and calendar.
Control Subscription Options Are Not Yet Automated
There are currently no options to control subscriptions on the Onboard Me website because this is a manual function. However, as Onboard Me founder reassures on Facebook, an integrated and automated subscription control option might be released in 2022.
Customisation Could Always be Improved
Onboard Me uses a white-label approach, meaning that all pro accounts can customise customer-facing media and dashboards with the logo and colours. However, several initiatives to be introduced in 2022 and onwards focus on customising the playbook collection, dashboard, and calendar.
Who Should Use Onboard Me?
Onboard Me is ideal for larger personal training businesses with several employees. However, the platform is also designed to support the growth and scalability of companies that are still small. Generally, if you are looking for an automation tool that allows you to manage your team, client, and outreach effort from a single, dedicated dashboard, Onboard Me is the right choice for your needs.
Bottom Line
Onboard Me is a new competitor in the landscape of coaching management platforms. However, when tested by the Institute of Personal Trainers, it is easy to see how the platform reflects the unique needs of coaches and their businesses, making it the perfect choice for growing PT enterprises.
